Terms of sale

At Watch Collectionist, we aim to make your shopping experience secure, transparent, and convenient. This Payment Policy explains the accepted payment methods, billing process, and important payment-related information for orders placed on our website.

Accepted Payment Methods

We accept the following secure payment options:

Credit and debit cards (Visa, Mastercard, American Express, PayPal, Apple Pay, Shop Pay, Klarna, Cartes Bancaires

All payments are processed securely through encrypted payment gateways to protect your personal and financial information.

Currency

All prices on our website are listed and charged in GBP (£)
If you are using a payment method with a different currency, your bank or payment provider may apply conversion rates or additional fees, which are beyond our control

Payment Authorization

Full payment is required at the time of placing your order
Orders will not be processed or shipped until payment has been successfully authorized and verified
In rare cases, additional verification may be required to prevent fraud

Billing Information

Customers are responsible for providing accurate and complete billing information during checkout
Orders may be delayed or canceled if billing details cannot be verified
Any discrepancies between billing and shipping information may result in order review or cancellation

Failed or Declined Payments

If your payment is declined or fails:

Please check with your bank or card provider
Ensure sufficient funds and correct billing details
Try an alternative payment method if available

We are not responsible for delays caused by failed or declined transactions.

Taxes and Charges

Prices shown include all applicable charges unless otherwise stated
No hidden fees are added at checkout
Any applicable taxes are calculated and displayed before payment confirmation

Payment Security

We use industry-standard security measures, including SSL encryption, to safeguard your payment information.
Watch Collectionist does not store or have access to your full payment details.

Refunds

Refunds, when applicable, are processed according to our Refund & Return Policy.
Approved refunds will be issued to the original payment method within the stated processing timeframe.

Payment Disputes and Chargebacks

If you have any concerns regarding a charge, we encourage you to contact us first so we can assist you promptly.
Unauthorized chargebacks may result in order restrictions or account review.

Contact Us:

Store Name: Watch Collectionist
Registered Business Name: FRENCH LAB WORLD LLC
Employer Identification Number (EIN): 61-2253095
Business Address: 4013, 1007 N Orange St., 4th Floor, Wilmington, DE 19801, New Castle County, United States
Email: support@watchcollectionist.com
Phone Number: +1 307-269-6321
Customer Support Hours: 9:00 am to 5:00 pm Between Monday to Friday
Timezone: (GMT-05:00) Eastern Standard Time (New York)